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Get help with your subscription
How do I subscribe to your service?
You can subscribe through our website. Simply choose your preferred plan and complete the checkout process to gain instant access to our strategies and tools.
Is there a free trial available?
Yes, we offer a 7-day free trial for our Premium plan. This lets you explore our strategies and features before committing to a subscription.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription anytime from your account dashboard. Your access will continue until the end of the billing period.
How does the billing structure work?
Our plans are billed monthly or quarterly, depending on the option you choose. All payments are processed securely.
Do I get access to Discord with a subscription?
Yes, all subscribers gain access to premium Discord channels where we share educational resources, trading setups, and market tips.
Do you offer refunds for subscriptions?
Because every plan begins with a 14‑day free trial, we don’t offer refunds once your first charge occurs. You can cancel any time before the trial ends to avoid being billed. After the trial converts to a paid plan, all payments (including renewals and upgrades) are non‑refundable, except for billing errors, duplicate charges, or where applicable law requires otherwise. Need help? Email support@sfericatrading.com before your trial ends.